Privacy policy

This privacy policy ("Policy") describes how Website Operator, Website/Mobile Application Developer ("Website Operator", "Website/Mobile Application Developer", "we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide in https://cloudtree.ie or in the ACADeMy Website/Mobile Application and any of its products or services (collectively, "Website", " Mobile Application", "ACADeMy" or "Services").

It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information

When you open the Website/Website/Mobile Application our servers automatically record information that your device sends. This data may include information such as your device's IP address and location, device name and version, operating system type and version, language preferences, information you search for in our Website/Mobile Application, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding Website/Mobile Application traffic and usage. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Collection of personal information

You can visit the Website/Mobile Application without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the Website/Mobile Application's features, you will be asked to provide certain Information (for example, your child’s profile and assessment, you can use a nickname if you want). We receive and store any information you knowingly provide to us when you create an account, publish content, or fill any online forms in the Website/Mobile Application. When required, this information may include the following:

· Personal details such as name, country of residence, etc.

· Contact information such as email address, etc.

· Account details such as user name, unique user ID, password, etc.

· Information about other individuals such as your family members, friends, that you look after.

· Any other materials you willingly submit to us such as articles, images, feedback, etc.

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the Website/Mobile Application's features. Users who are uncertain about what information is mandatory are welcome to contact us.

Managing personal information

You are able to delete Personal Information we have about you. If you would like to delete your Personal Information or permanently delete your account, you can do so on the settings page of your account in the Website/Mobile Application.

Storing personal information

We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

Use and processing of collected information

In order to make our Website/Mobile Application and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Some of the information we collect is directly from you via our Website/Mobile Application. Any of the information we collect from you may be used for the following purposes:

· Create and manage user accounts

· Send administrative information

· Respond to inquiries and offer support

· Request user feedback

· Improve user experience

· Improve provided services

· Enforce terms and conditions and policies

· Protect from abuse and malicious users

· Run and operate our Website/Mobile Application and Services

Processing your Personal Information depends on how you interact with our Website/Mobile Application, where you are located in the world and if one of the following applies: (i) You have given your consent for one or more specific purposes. This, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) Provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) Processing is necessary for compliance with a legal obligation to which you are subject; (iv) Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Information transfer and storage

We have encrypted all the identifiable information recorded on ACADeMy. Therefore, in an unlikely case of a security breach, it is nearly impossible to identify the information owner. Your data is stored in a database managed by us and hosted in the EU.

The rights of users

You have the right to access any information we have about you free of charge. Your data will be stored on our database for as long as you have an account with ACADeMy. You can also withdraw this consent at any time by deleting your account on ACADeMy. By deleting your account on ACADeMy any information about you is removed from our databases. This will not include the paper or electronic copies that other users might have taken of the posts, comments or opinions you have made available to them. When there are comments made on your questions or posts by others, that post cannot be removed as it includes information owned by other parties. However, all your personal data will be disconnected from those posts and removed.

ACADeMy will send you limited number of notifications when other users need your help. You can withdraw from that any time by disallowing ACADeMy to send you notifications on your device.

The right to object to processing

ACADeMy by nature needs to process your data to be able to connect you to other users most similar to you. Therefore, without grating us a consent to process your data we are unfortunately unable to provide our services to you. You can always opt out by deleting your account.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible.

Privacy of children

We do not knowingly allow registration of any children under the age of 16 in ACADeMy Application/website. If you are under the age of 16, please do not register and do not submit any Personal Information through our Website/Mobile Application or Service. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website/Mobile Application or Service without their permission.

If you have reason to believe that a child under the age of 16 has provided Personal Information to us through our Website/Mobile Application or Service, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (we may allow your parent or guardian to do so on your behalf).

Links to other Website/Mobile Applications

Our Website/Mobile Application contains links to other Website/Mobile Applications that are not owned or controlled by us and are submitted by other users. Please be aware that we are not responsible for the privacy practices of such other Website/Mobile Applications or third-parties. We encourage you to be aware when you leave our Website/Mobile Application and to read the privacy statements of each and every Website/Mobile Application that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website/Mobile Application cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third-party, despite best efforts.

Data breach

In the event we become aware that the security of the Website/Mobile Application has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice in the Website/Mobile Application.

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Changes and amendments

We may update this Privacy Policy from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. When changes are made, we will post a notification in our Website/Mobile Application. We may also provide notice to you in other ways in our discretion, such as through contact information you have provided. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Website/Mobile Application or Services after the effective date of the revised Privacy Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Data in a manner materially different than what was stated at the time your Personal Data was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website/Mobile Application or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website/Mobile Application and its Services.

Contacting us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to admin@cloudtree.ie

This document was last updated on January 31, 2020